On March ** ****..oredwred Yuban coffee and toilet paper. Then cancelled order. Got ema...

GetHuman4855401's customer service issue with Amazon from May 2020

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The issue in GetHuman4855401's own words
On March ** ****..oredwred Yuban coffee and toilet paper. Then cancelled order. Got email back verifying order was cancelled. I cancelled because was told I had signed up for auto refills. I replied n was told it was all cancelled. Today, received * cans of coffee that I DID NOT ORDER N HAD CANCELLED!!! Have tried calling amazon vet recommended order voice says u are not able to take calls. I am a senior citizen on very small fixed income n cannot afford or do I need this much coffee. Was assured these orders HAD been cancelled! Go to my account page n u will see they had been cancelled. Please stop these shipments before I have to contact my credit card company to stop payments. This is very unprofessional of your company. I expect an email or call back to get this taken care of.Pearl Matteson...***A StilesandWells Dr. Moncks Corner, SC *****..telecom ****-***-****

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Amazon

Customer service issue
Reported by GetHuman4855401
May 22nd, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 71026 others
0 customers following this

Timeline

GetHuman4855401 started working on this issue
May 22nd, 2020 1:05am

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