I puchased * Amazon gift cards $*** each. When redeemed it said they were...

GetHuman4855045's Dispute a Charge issue with Amazon from May 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4855045's own words
I puchased * Amazon gift cards $*** each. When redeemed it said they were already redeemed. I went on support on this Amazon cite they gave me a number to call *** ***-**** Joe answered he told me to go back to store and buy * more cards, I didnt have enough money only had $***. He had me buy * and I barrowed $*** the next day to buy the *rd card. I have a total of * gift cards as he had me buy * more total, He said so he could refund . He said he refunded $*** and to wait * to * days to receive in my account? * days have passed. Why do u sell already redeemed cards. I will file a dispute at my bank as * were purchased with my debit card. Caused me to b overdrawn and I had to pay $** overdraft fees because he said he could refund my money in * minutes. This is third time Amazon gift cards have already been redeemed. They say non refundable yet you are making money and stealing My hundreds of dollars are just stolen and I will file a law suit if you do not help me. A man said he was Joe from support did this. I will wait * more days as he asked Does your online support have authority to make refunds?

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Amazon

Dispute a Charge issue
Reported by GetHuman4855045
May 21st, 2020 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 71371 others
0 customers following this

Timeline

GetHuman4855045 started working on this issue
May 21st, 2020 10:48pm