On **-**-**, I was charged for * pairs of men's jeans, whick I had ordered. They didin...
GetHuman4853528's Refund an Order issue with Amazon from May 2020
Help with my Amazon issue
First: share to improve GetHuman4853528's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4853528 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4853528's own words
On **-**-**, I was charged for * pairs of men's jeans, whick I had ordered. They didin't fit. I returned them on **-**-** by UPS. I never received a credit for them and called Amazon and spoke to a young man named Adam.**I had earlier checked the routing on the return and was informed they were returned to a dock in Las Vegas, NV at *:** a.m. on **-**-** by UPS carrier.**I called Amazon and talked with Adam as mentioned above. He told me my account had been coded and that's why I couldn't get my credit. Two different people in * different sates had and ordered various items on my account. Adam credited my account for the erroneous purchases and said would credit the **.** for the jeans. Meanwhile, I called City Cards and cancelled my card and they delivered a new card the next morning to my home. I don't believe the credit went through on the jeans before I cancelled my old card number. **Also, I was a Prime Member without knowing I had asked for this. I don't want Prime Time again. I'm going to give you my new Credit Card Number in the name of Ouida Y. Smith, Master Card * **** **** **** ****, Expires *****.**Tracking number on this package was **Z*****Y**********, November **, **** at *:** A.M. **I am writing because the wait time on the phone was always too long to hold on.**Thank you very much for your assistance in this matter. My email is *****@***.com**Ouida Y. Smith***** Black Rock Cove*Frisco, TX *****
GetHuman4853528 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman4853528 fixed the problem
We are waiting for GetHuman4853528 to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.