On **-**-**, I was charged for * pairs of men's jeans, whick I had ordered. They didin...

GetHuman4853528's Refund an Order issue with Amazon from May 2020

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The issue in GetHuman4853528's own words
On **-**-**, I was charged for * pairs of men's jeans, whick I had ordered. They didin't fit. I returned them on **-**-** by UPS. I never received a credit for them and called Amazon and spoke to a young man named Adam.**I had earlier checked the routing on the return and was informed they were returned to a dock in Las Vegas, NV at *:** a.m. on **-**-** by UPS carrier.**I called Amazon and talked with Adam as mentioned above. He told me my account had been coded and that's why I couldn't get my credit. Two different people in * different sates had and ordered various items on my account. Adam credited my account for the erroneous purchases and said would credit the **.** for the jeans. Meanwhile, I called City Cards and cancelled my card and they delivered a new card the next morning to my home. I don't believe the credit went through on the jeans before I cancelled my old card number. **Also, I was a Prime Member without knowing I had asked for this. I don't want Prime Time again. I'm going to give you my new Credit Card Number in the name of Ouida Y. Smith, Master Card * **** **** **** ****, Expires *****.**Tracking number on this package was **Z*****Y**********, November **, **** at *:** A.M. **I am writing because the wait time on the phone was always too long to hold on.**Thank you very much for your assistance in this matter. My email is *****@***.com**Ouida Y. Smith***** Black Rock Cove*Frisco, TX *****

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Amazon

Refund an Order issue
Reported by GetHuman4853528
May 21st, 2020 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 71179 others
0 customers following this

Timeline

GetHuman4853528 started working on this issue
May 21st, 2020 5:34pm