I ordered a movie "Ever After" from movie Mars Inc. on April ** th and it was delivered...

GetHuman4844103's Dispute a Charge issue with Amazon from May 2020

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The issue in GetHuman4844103's own words
I ordered a movie "Ever After" from movie Mars Inc. on April ** th and it was delivered on May **th. The movie would not play it said because of the region I lived in. I guess it must play in a different country which I found out on line. I contacted Movie Mars Inc. and they're making like its my fault because they send me the wrong coding region. They want me to send it back. I am out my shipping cost for them sending to me which was $*.** and the shipping cost for sending the dvd back. Since the fault was on their part I feel that I should get a total refund and next time somebody purchases a movie from them they will sort thru their movies and send the movie to the customer from the correct region. Since when is it the customers responsibility to question the seller about the region of the movie. Please respond to me at your earliest convenience. David Goldberg

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Amazon

Dispute a Charge issue
Reported by GetHuman4844103
May 19th, 2020 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 70757 others
0 customers following this

Timeline

GetHuman4844103 started working on this issue
May 19th, 2020 8:26pm
GetHuman4844103 indicated the issue is not fixed yet.
May 22nd, 2020 1:16pm
GetHuman4844103 indicated the issue is not fixed yet.
Jun 11th, 2020 8:48pm