I'm questioning how safe orders are that we receive packaged from China. I received...

GetHuman-pdomier's customer service issue with Amazon from April 2020

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The issue in GetHuman-pdomier's own words
I'm questioning how safe orders are that we receive packaged from China. I received a package today containing sanitize wipes that I ordered awhile back, the package was clearly from China as it was in their packaging and then dropped into an Amazon shipping container. The sinitize wipes were unopened and were not leaking, however the outside of the plastic china package was wet to the point the moisture was dripping off the plastic. The sanitize wipes packages were still sealed so I'm concerned what the liquid was on the outside of the plastic bag they came in. How do we know if items coming in from China are safe and virus free? I've wiped everything off, sprayed heavily with lysol, washed my hands for ** seconds as well as wiped everything off again with different sanitize wipes. What is Amazon doing to inspect packages that come in from China that are then dropped into an Amazon bag*envelope*box, etc. and shippped off to the consumer. During the pandemic I've relied heavily on Amazon for items I'm unable to obtain locally due to everything closed. I don't believe we can overreact or be too cautious in the current global environment.

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Customer service issue
Reported by GetHuman-pdomier
Apr 17th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 57392 others
0 customers following this


GetHuman-pdomier started working on this issue
Apr 17th 5:18pm
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Apr 17th 5:18pm
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Apr 17th 5:20pm
GetHuman-pdomier indicated the issue is not fixed yet.
Apr 20th 4:52pm