I bought a book in Amazon and it was canceled . See below:** Amazon.com**Item Cancele...

GetHuman-martamtr's Refund an Order issue with Amazon from March 2020

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The issue in GetHuman-martamtr's own words
I bought a book in Amazon and it was canceled . See below:** Amazon.com**Item Canceled**Hello,*Due to a lack of availability, we will not be able to obtain the following item from your order. We've canceled the item and apologize for the inconvenience. If you see a charge for the canceled item, we will refund you within *-* business days. If you are still interested in purchasing this item, it may be available from other sellers. Please visit the detail page for this item below.**Details*Order ****-*******-********Placed on Wednesday, January *, ***** *View or manage order*Recipes of My ** Grandmothers...***I never received a refund!!! When I called your *** Number an Amazon employee named Tia S in Philipines office said that I would get a refund in * to * days. That was * days ago and no refund has been issued. See her email below:**Hello Marta ,**I've requested a refund of $**.** to your credit card .**You'll see the refund on your statement in the next *-* business days.**Thank you for your inquiry. Did I solve your problem?**If yes, please click here: *http:**www.amazon.com*gp*help*survey?p*AYK*AUU*NWRYR&k*hy**If no, please click here: *http:**www.amazon.com*gp*help*survey?p*AYK*AUU*NWRYR&k*hn***Best regards,**Tia.S*http:**www.amazon.com**I would like to have my refund ASAP. I do not understand this delay. Perhaps there has been a confusion about the book.That day I ordered two books by the same author. One was the one canceled by you (English version) and the other was the Spanish version of same. I did get that one.*Recetas de mis ** abuelas. the Author is Genie Milgrom.

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Amazon

Refund an Order issue
Reported by GetHuman-martamtr
Mar 1st, 2020 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 48728 others
0 customers following this

Timeline

GetHuman-martamtr started working on this issue
Mar 1st, 2020 11:08pm