I have been a customer with amazon since ****. Spend maybe $**,*** plus with you. Since...

GetHuman3915816's Can't Login issue with Amazon from November 2019

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The issue in GetHuman3915816's own words
I have been a customer with amazon since ****. Spend maybe $**,*** plus with you. Since last night can't get into the my account. Am locked out and it will not take the numbers you supplied at least four times. First talked to Sam? female from the retail dept. in the Philippines, then to Edgar from Costa Rico. He asked me questions that are not answerable -- what are the last four numbers on my credit card account with Amazon. Since I use only the Amazon card for the last ten years -- no idea -- asked a sum on a gift card -- don't have any of them -- never did -- asked last three purchases -- on the account at this moment I am trying to purchase vitamins and a toaster -- He told me not right- I said also jewelry -- My recollection is ear- rings for my wife. Not right again -- Told him to cancel my prime member account. I am extremely frustrated -- Things I purchase I will in the future buy somewhere else. Don't need this aggravation. Why do you use people in oversees companies? I seems not right -- I am ** years old and of the opinion buy and sell American that includes customer service. Close my account please.**John Berndt

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Can't Login issue
Reported by GetHuman3915816
Nov 10th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 231715 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman3915816 started working on this issue
Nov 10th, 2019 7:42pm
GetHuman3915816 indicated the issue is not fixed yet.
Nov 10th, 2019 7:44pm