I ordered a solar tech fountain, black. I received it and opened it. It would not wor...

GetHuman3477577's Return an Order issue with Amazon from August 2019

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The issue in GetHuman3477577's own words
I ordered a solar tech fountain, black. I received it and opened it. It would not work with the birdbath I have. I read the instructions thoroughly. I received instructions and mailer from you to return the item. It is packed and ready for me to take to UPS.* I went back on my site for something else and see where there is a replacement underway. I do not want a replacement* I want a refund. I cancelled the replacement—it showed it had not yet shipped.* questions: *) shall I proceed with the return? And will my credit card be credited?* *) Will you double check to be sure I am not shipped a replacement? And what do I do if one is sent? Go thru the procedure all over again?? I can’t refuse it at my foot-*the delivery dumps packages on my doorstep and by the time I get to the door they are gone. Either call me on *-***-***-**** or e-mail me at *****@***.com

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Amazon

Return an Order issue
Reported by GetHuman3477577
Aug 24th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 202993 others
0 customers following this

Timeline

GetHuman3477577 started working on this issue
Aug 24th, 2019 9:42pm