I ORDERED VIVO V** ON *TH MAY WHICH WAS SAID TO BE DELIVERED ON *TH MAY. ON *TH MAY UR...

GetHuman2892507's Return an Order issue with Amazon from May 2019

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The issue in GetHuman2892507's own words
I ORDERED VIVO V** ON *TH MAY WHICH WAS SAID TO BE DELIVERED ON *TH MAY. ON *TH MAY UR DELIVERY AGENT ARRIVED TO OUR HOME AND SAID THAT HE DON'T KNOW THE PROCEDURE TO BE TAKEN FOR EXCHANGING MOBILE FOR THE MOLIBE. HE SAID HE WILL SEND ANOTHER AGENT AND THAT HE WOULD DELIVER US THAT DAY ITSELF. BUT WHEN I CONTACTED TO THE CUSTOMER SERVICE THEY SAID THAT IT WILL BE DELIVERED ON *TH MAY (TODAY) WE WAITED TILL EVENING AND NOW THE DELIVERY IS CANCELLED BUT NOT BY US. WHEN WE CONTACTED THE CUSTOMER SERVICE THEY SAID THAT IT WAS FROM THE AGENT WHO CLEVERLY DECLINED WHICH MADE IT LOOK LIKE WE DID. U MUST REALLY REGRET FOR UR ACTIONS AND CARELESSNESS. I HOPE I WILL TAKE AN ACTION AS SOON AS POSSIBLE. I DIDN'T EXPECT SUCH A BAD THING FROM UR SIDE WHICH LITERALLY THE WORST FROM A TOP COMPANY IN THE WORLD
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Amazon

Return an Order issue
Reported by GetHuman2892507
May 9th, 2019 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 161794 others
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Timeline
GetHuman2892507 started working on this issue
May 9th 1:26pm
GetHuman2892507 indicated the issue is not fixed yet.
May 10th 12:31am