As soon as I opened my account and ordered something, my account was instantly frozen...

GetHuman-terrinat's Cancel Prime Membership issue with Amazon from April 2019

Help with my Amazon issue
The issue in GetHuman-terrinat's own words
As soon as I opened my account and ordered something, my account was instantly frozen because I used my mom's (Ms Judy L Schuster) Amazon prime card. She has called and explained recent problems with her card and gave permission for me to use her card and asks you to cancel Noah Sanders account . Ironically you were using her card to pay the membership fees but had the account frozen for me using her card. And now I want my account canceled immediately. It is under Terri Sanders email *****@***.com. why pay for frozen accounts. Please Cancel My Membership Immediately.

GetHuman-terrinat did not yet indicate what Amazon should do to make this right.

How GetHuman-terrinat fixed the problem
I just closed my account . It was pointless to try and make anyone there understand what the problem was. It was there problem because they did not do what they were supposed (taking out only the payments that I signed up for. But instead they just took the full amount out all at once. ) so when my mom and I seen the large amount we didn't know what it was from so we thought it was FRAUDULENT activity. We were expecting it to be $**. And some change. So technically it wasn't realy fixed. But the account is closed and they will stop bothering me. That's as fixed as it gets. I wouldn't begin to know what someone else would do in this situation.
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Amazon

Cancel Prime Membership issue
Reported by GetHuman-terrinat
Apr 18th, 2019 - 2 years ago
Fixed
GetHuman-terrinat shared how to fix
Seen by 10 customers so far
Similar issue to 152131 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-terrinat started working on this issue
Apr 18th, 2019 2:37am
GetHuman-terrinat shared this issue with friends on Facebook
Apr 18th, 2019 2:38am
GetHuman-terrinat confirmed the issue is fixed. Hooray!
Apr 19th, 2019 2:54am
GetHuman-terrinat confirmed the issue is fixed. Hooray!
Apr 19th, 2019 3:09am
GetHuman-terrinat confirmed the issue is fixed. Hooray!
Apr 19th, 2019 3:18am
GetHuman-terrinat confirmed the issue is fixed. Hooray!
Apr 19th, 2019 3:22am
GetHuman-terrinat confirmed the issue is fixed. Hooray!
Apr 19th, 2019 3:22am

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