Still unresolved

GetHuman2261852's customer service issue with Amazon from February 2019

10 views | 129537 similar | 0 following
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The issue in GetHuman2261852's own words
Resolve an issue ... Returned item to Amazon, shows they received and their employee signed for it.(October ****)A refund has not been made back to my credit card. I have contacted them (Amazon "support")SEVERAL times. Twice their chat support team promised to issue my refund and to allow *-*days for processing.(October & December ****) As of today (February ****) they have ignored * separate messages sent via "contact us" on, since January. I have provided proof of purchase, RMA, chats, and signature showing they received returned merchandise. Any help resolving this issue would be much appreciated.*Thank you
They have failed to refund account
Long time loyal Prime member.
Email, chat, called and this service. Not sure why this site says solved when it has not been solved?
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Customer service issue
Reported by GetHuman2261852
Feb 22nd, 2019 - 4 years ago
Seen by 10 customers so far
Similar issue to 129537 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman2261852 started working on this issue
Feb 22nd, 2019 4:02am
GetHuman2261852 indicated the issue is not fixed yet.
Feb 22nd, 2019 8:29am

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