Still unresolved

GetHuman2261852's customer service issue with Amazon from February 2019

10 views | 129537 similar | 0 following
Help with my Amazon issue
Try having Amazon call you again?
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman2261852's own words
Resolve an issue ... Returned item to Amazon, shows they received and their employee signed for it.(October ****)A refund has not been made back to my credit card. I have contacted them (Amazon "support")SEVERAL times. Twice their chat support team promised to issue my refund and to allow *-*days for processing.(October & December ****) As of today (February ****) they have ignored * separate messages sent via "contact us" on Amazon.com, since January. I have provided proof of purchase, RMA, chats, and signature showing they received returned merchandise. Any help resolving this issue would be much appreciated.*Thank you
They have failed to refund account
Refunded
Long time loyal Prime member.
Email, chat, called and this service. Not sure why this site says solved when it has not been solved?
How GetHuman2261852 fixed the problem

We are waiting for GetHuman2261852 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2261852 fixes it.
This email address isn't valid

Amazon

Return
Customer service issue
Reported by GetHuman2261852
Feb 22nd, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 129537 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman2261852 started working on this issue
Feb 22nd, 2019 4:02am
GetHuman2261852 indicated the issue is not fixed yet.
Feb 22nd, 2019 8:29am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies