On February*st, ***** I received an offer to buy a book called Our Little Lies for...
GetHuman-nanapott's customer service issue with Amazon from February 2019
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The issue in GetHuman-nanapott's own words
On February*st, ***** I received an offer to buy a book called Our Little Lies for $*.**. I thought it was a book my husband could read on our Kindle. I ordered it and our Credit Card was charged with the $*.**.*When I tried to download it onto our Kindle, it was nowhere to be seen, so tried on my phone which I used to place the order. I had to sign in using my email address and password. I tried the password I have recorded as Amazon Password, and it said not the correct password, so I tried forgot password and cannot get anywhere. Could you please give me any advice that will help me to download this book and an I right in presuming I can read it on the Kindle. Many thanks, Helen Potts. The order number quoted on the email is DO*-********-*******.
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