I have been an Amazon Prime subscriber for many years. I used to sell a book now and t...
GetHuman-hdundas's customer service issue with Amazon from February 2019
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The issue in GetHuman-hdundas's own words
I have been an Amazon Prime subscriber for many years. I used to sell a book now and then with you. I tried to log in to my seller account yesterday, and received a message that my seller account had been discontinued because of inactivity. There was a link to re-register.**When I clicked on the link, I was routed back to the "not authorized" page, and told to re-register. I have called three times about this issue. I have been told that customer service cannot handle seller accounts. I have been told that I need a new browser (tried that* didn*t work). I have been told I will receive an email with instructions. The instructions tell me to log in to my account. Which I cannot do.**I am frustrated by my inability to restore my seller's account. More than this, though, I am upset and frustrated by the customer service I have received. **I have cancelled my Prime account as of May *, **** because I do not want to endure this frustration to resolve a simple issue.**If you can restore my seller's account without asking me to spend another ** minutes on the phone, and without asking me to install a browser I do not want, I would consider renewing my Amazon Prime account. **Pleas advise.**Heather Dundas
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