It seems there is a mix up with my Subscribe and Save. I was expecting several items I...

GetHuman-dcbluean's customer service issue with Amazon from December 2018

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The issue in GetHuman-dcbluean's own words
It seems there is a mix up with my Subscribe and Save. I was expecting several items I did not receive. I looked in my history and it shows the subscriptions were cancelled, however, I did not authorize this.**I did not cancel and was expecting the following items :*Dreft Blissfuls*Quaker Chewy Granola Bars*Tide Liquid Laundry Detergent*Dove Men Face Cream*Pampers Easy Ups*Pepperidge Farm Goldfish*Starbucks Caffe Verona*Kellogg's Rice Krispie Treats*Presto Toilet Paper**I am really baffled at how these were cancelled as I was wanting all of these items. Is there some sort of glitch? I have never had this issue in the years that I've been using this service. **I cannot simply reorder as I would be losing money. I used coupons that are no longer available on a number of these items. I would also be unable to use the subscription discount as I need these items quickly and I cannot create another delivery for a few weeks per the subscription rules.**Can you tell me how this happened? I am so confused!**Thanks!
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Customer service issue
Reported by GetHuman-dcbluean
Dec 3rd, 2018 - 2 mons ago
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GetHuman-dcbluean started working on this issue
Dec 3rd, 2018 5:00pm