TRIED TO PLACE AN ORDER FOR A WHEEL CHAIR (DRIVE MEDICAL SILVER SPORT * WHEELCHAIR ,OP...
GetHuman-franzesd's customer service issue with Amazon from November 2018
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The issue in GetHuman-franzesd's own words
TRIED TO PLACE AN ORDER FOR A WHEEL CHAIR (DRIVE MEDICAL SILVER SPORT * WHEELCHAIR ,OPTIONS **" BLACK), IT WAS TO BE SHIPPED TO A LOCATION IN PECOS, TEXAS. AFTER TRYING SEVERAL TIMES TO CHANGE SHIPPING ADDRESS FROM MINE TO PECOS NURSIN HOME IN PECOS TEXAS, I CANCELLED THE ORDER* ( ****-*******-********) *AND REORDERED WITH THE NEW SHIPPING ADDRESS. THE SECOND ORDER ARRIVED IN PECOS AS SCHEDULED AND EVERY THING WAS GOOD.*HOWEVER THE ORIGINAL ORDER TO MY SHIPPING ADDRESS WENT OUT BEFORE IT COULD BE CANCELLED. AS FAR AS I CAN SEE IT HAS NOT BEEN BILLED TO ME BUT I HAVE THIS LARGE PACKAGE SITTING IN MY LIVING ROOM. NO ONE WAS AT FALT FOR IT AND ALL I WANT IS TO GET THE PACKAGE PICKED UP OR TELL ME WHERE TO TAKE IT TO BE PICKED UP AND RETURNED. I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME IN THIS MATTER, SINCE MY WIFE KEEPS RUNNING IN TO IT. THANK YOU FOR YOUR GREAT SERVICE AS USUAL, AND WHAT EVER YOU CAN DO TO MAKE THE HAPPEN*FRANK DESIMONE****-***-********* MATTISON AVE
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