I waited all day for the package from Amazon. The package was promised before * pm. NO...

GetHuman1496270's customer service issue with Amazon from November 2018

Help with my Amazon issue
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The issue in GetHuman1496270's own words
I waited all day for the package from Amazon. The package was promised before * pm. NO ONE came to the door however I just got an email saying "*USPS wasn't able to enter your building to deliver your package.*Please contact USPS with instructions to help them enter."**The front door is large and the number *** is prominently displayed. I don't know what else USPS needs to find "where to enter"!**I am angry because I need what is in that package for health reasons and this delay is unacceptable.

GetHuman1496270 did not yet indicate what Amazon should do to make this right.

How GetHuman1496270 fixed the problem
The post office finally delivered the package on the afternoon of Nov.*, * days later than stated by Amazon. When I spoke to the post office after that, the representative said they don't deliver on Sundays, despite what Amazon says. They didn't deliver on Monday either.
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Amazon

Customer service issue
Reported by GetHuman1496270
Nov 5th, 2018 - 3 years ago
Fixed
GetHuman1496270 shared how to fix
Seen by 3 customers so far
Similar issue to 73056 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman1496270 started working on this issue
Nov 5th, 2018 3:29am
GetHuman1496270 confirmed the issue is fixed. Hooray!
Nov 8th, 2018 10:26am

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