Re. order *s: ***-*******-*******, Will Shortz* Ultimate Ken-Ken...

GetHuman-emartens's customer service issue with Amazon from October 2018

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The issue in GetHuman-emartens's own words
Re. order *s: ***-*******-*******, Will Shortz* Ultimate Ken-Ken, ***-*******-*******, Hamlet, Folger Library, ***-*******-*******, Learn to Weld**I ordered the above books and received an e-mail they couldn't be delivered. Double checked and realized my error with zip code delivery address. Tried and tried to go thru both UPS Sure Post contact numbers. Computers did not recognize the numbers I put in system. System menu limited in its offerings b*c NO access to a human. *Finally went back on line to "return" orders, I can't officially return order b*c I don't know where the books are, so I am not physically returning books. They are in postal limbo. *I have place another order for the books and paid for * day delivery. My grandson needs the Hamlet edition for school. Please refund original cost of book order to my VISA account and email me notice of the credit.*Amazon sure doesn't make the correction of an order mistake very easy!*Elisabeth Martensen *****@***.com

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Amazon

Customer service issue
Reported by GetHuman-emartens
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 60841 others
0 customers following this

Timeline

GetHuman-emartens started working on this issue
Oct 13th, 2018 6:58pm

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