Last week I've placed some orders in Amazon, but on the weekends I was informed that th...

GetHuman-alexquac's customer service issue with Amazon from October 2018

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The issue in GetHuman-alexquac's own words
Last week I've placed some orders in Amazon, but on the weekends I was informed that they could not process my bank card information as the bank was closed during the weekend, so I waited. However, this morning I've received an email stating that my bank account was closed, because they said my previous account has "violated the terms and agreements", which I do not understand. In my previous account I used my mother's credit card (because I had just moved to Canada for education, so I didn't have my own bank account and card yet), but amazon didn't seem to like that, and so they just blocked my account (account email: alexquach**@outlooklcom). Thus, I went and created a bank account, and in this account (*****@***.com) I chose my own card as the payment method. So I do not understand what is going on with Amazon right now, could you please look into this, as it can be difficult to not use Amazon when living here. Thank you.

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Customer service issue
Reported by GetHuman-alexquac
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 59216 others
0 customers following this


GetHuman-alexquac started working on this issue
Oct 10th, 2018 3:49pm

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