I have been able to wispernet my orders onto my kindle for years and since I have chang...

GetHuman1146156's customer service issue with Amazon from September 2018

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The issue in GetHuman1146156's own words
I have been able to wispernet my orders onto my kindle for years and since I have changed my email there has been problems. When on my computer I am unable to log into amazon.com as they are saying there is no record of my email. I have had several conversations stating that amazon would fix this problem but so far not successfully.*There was a mistake I made by giving my updated details to amazon.com.au but the last I was told that they were fixing this problem, with amazon.com I was always with amazon.com and all I was requesting to do was update my details of a new email and card details. Now I cannot even login - I am an old customer and I would like this problem fixed. I bought two books with my updated details thinking I was on amazon.com but I was on amazon.com.au so the last person I spoke to was reversing the books and getting the email fixed on amazon.com. He said I would hear from them and it has been a week and I haven't heard. I need to talk to someone as I cannot login with my email, but curiously I have heaps of emails from Amazon *Thanks Annemarie

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Amazon

Customer service issue
Reported by GetHuman1146156
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 48617 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman1146156 started working on this issue
Sep 15th, 2018 4:31am