Order ****-*******-**********I placed an online order with what I thought was Amazon Pr...

GetHuman-plazmagi's customer service issue with Amazon from September 2018

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The issue in GetHuman-plazmagi's own words
Order ****-*******-**********I placed an online order with what I thought was Amazon Prime Free Trial. When I viewed my credit card on line, I see a charge for*$**.**. I don't understand this charge. I spoke to a friend who stated I'm being charged as an Amazon Prime customer and my order was not with Amazon Prime Free Trial. I knew nothing about the conditions of Amazon Prime Free Trial until my friend explained it to me. That add (regarding Amazon Prime Free Trial) always pops up in bold but no mention is made with that add in bold the guidelines of accepting Amazon Prime Free Trial.**Why then was I accepted for Amazon FreeTrial? I received an email congratulating me for registering Amazon Free Trial. I feel this is sneaky. I'm a senior. With all Amazon's technology, *why didn't I receive an e-mail stating to this affect that I'm not "eligible" for a free trial.***When i clicked to start Amazon Free Trial and then received an email confirming my Amazon Free Trial, no where did it state that I was not eligible for Amazon Free Trial but "they"just went ahead and charged my credit card.**My order was already delivered to my sick ** year old sister.**I hoping to have this charge of $**.** removed from my credit card.**Thank you, *Gloria Monde*****Amazon Prime Amzn.com*billWA*Amount*$**.***Transaction Date************Posted Date***************View order details*Order date*Sep *, *****Order *****-*******-********Order total*$**.***(* item)****Bath and Body Works Aromatherapy Sensual Black Currant Vanilla Lotion...$**.***Qty: **Sold By: Absolute Products Store

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Customer service issue
Reported by GetHuman-plazmagi
Sep 7th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 45357 others
1 customer following this


GetHuman-plazmagi started working on this issue
Sep 7th, 2018 10:26pm