On August **, ****, I placed an order for a "Bamboo Pillow", "Samsung Galaxy S**", "Ten...
GetHuman-bhanujj's customer service issue with Amazon from August 2018
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-bhanujj to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-bhanujj's own words
On August **, ****, I placed an order for a "Bamboo Pillow", "Samsung Galaxy S**", "Tenergy *W Dimmable LED Desk Lamp", and "PRO-MART DAZZ Deluxe Mesh Pop-Up Laundry Hamper". My Tracking ID is: *"*Z***VW***********". I got an email saying that my items are being delivered and will arrive at my address by August **, ****. But when I open my order list today, on August **, ****, I get a message by Amazon saying: **"UPS couldn't deliver your package.**Unfortunately, due to a shipping issue, your package was returned to Amazon. We are issuing a free replacement and you will get a shipment confirmation email when the package ships. In case a replacement is not possible, we will issue a full refund and inform you via email."**I would want to know if my items will be refunded or resent to me and if so how soon can that happen? I am a new customer with Amazon and this has been a really bad experience so far. Please contact me soon with the next steps. Thank you.
GetHuman-bhanujj did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-bhanujj fixed the problem
We are waiting for GetHuman-bhanujj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.