ORDER * ***-*******-******* *(Rabbit wine bottle stoppers) was placed as I needed some...

GetHuman-desniann's customer service issue with Amazon from August 2018

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The issue in GetHuman-desniann's own words
ORDER * ***-*******-******* *(Rabbit wine bottle stoppers) was placed as I needed some gift items. *The listing showed the items in assorted colors coming in a neat case. Imagine my surprise when I received my package, the items were just placed in a plastic bag and the colors were nothing as shown in the photos online. My daughter had previously ordered a set which came just as advertised, so I was very disappointed in what I received as I had ordered * sets. As I previously mentioned these were to be gifts for an upcoming event in September and I will not be able to use them. I would really appreciate a refund as I cannot return them since I do not live in the US and it will be too costly to do so. I have been a loyal customer since **** and look forward to a speedy resolution.

GetHuman-desniann did not yet indicate what Amazon should do to make this right.

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Customer service issue
Reported by GetHuman-desniann
Aug 11th, 2018 - 2 years ago
Seen by 9 customers so far
Similar issue to 34555 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-desniann started working on this issue
Aug 11th, 2018 8:21pm
GetHuman-desniann confirmed the issue is fixed. Hooray!
Aug 13th, 2018 9:01pm
GetHuman-desniann confirmed the issue is fixed. Hooray!
Aug 14th, 2018 9:38am