ORDER * ***-*******-******* *(Rabbit wine bottle stoppers) was placed as I needed some...
GetHuman-desniann's customer service issue with Amazon from August 2018
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The issue in GetHuman-desniann's own words
ORDER * ***-*******-******* *(Rabbit wine bottle stoppers) was placed as I needed some gift items. *The listing showed the items in assorted colors coming in a neat case. Imagine my surprise when I received my package, the items were just placed in a plastic bag and the colors were nothing as shown in the photos online. My daughter had previously ordered a set which came just as advertised, so I was very disappointed in what I received as I had ordered * sets. As I previously mentioned these were to be gifts for an upcoming event in September and I will not be able to use them. I would really appreciate a refund as I cannot return them since I do not live in the US and it will be too costly to do so. I have been a loyal customer since **** and look forward to a speedy resolution.
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