Amazon Order * ***-*******-*******..I purchased this item on *********....the item has...

GetHuman840303's customer service issue with Amazon from July 2018

42 views
 | 
20871 similar
 | 
1 following
Help with my Amazon issue
First: share to improve GetHuman840303's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman840303 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman840303's own words
Amazon Order * ***-*******-*******..I purchased this item on *********....the item has a * year manufacturer warranty... When I speak with Dell (the manufacturer) ... they say item is out of warranty .How is this so ?.. When I purchased the item at your site I also purchased extend warranty coverage for * year (Square Trade). Spoke with Square Trade to file a claim and they tell me item is still in warranty ? and I should go to Dell because it is under their warranty(Dell)... Now Dell is suggesting that you did something incorrectly. I don't know exactly what. The item needs to be repaired and it seems that both Dell and Square Trade are trying to dismiss their obligations to me and not provide the service I'm entitled to..If you could kindly intervene in this matter, it would be greatly appreciated ..** Stephen Kahn* *****@***.com
GetHuman840303 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman840303 fixed the problem
We are waiting for GetHuman840303 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman840303 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman840303
Jul 2nd, 2018 - a yr ago
I have an issue with Amazon too
Not resolved
Seen by 42 customers so far
Similar issue to 20871 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman840303 started working on this issue
Jul 2nd, 2018 12:11am