Amazon Order * ***-*******-*******..I purchased this item on *********....the item has...

GetHuman840303's customer service issue with Amazon from July 2018

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The issue in GetHuman840303's own words
Amazon Order * ***-*******-*******..I purchased this item on *********....the item has a * year manufacturer warranty... When I speak with Dell (the manufacturer) ... they say item is out of warranty .How is this so ?.. When I purchased the item at your site I also purchased extend warranty coverage for * year (Square Trade). Spoke with Square Trade to file a claim and they tell me item is still in warranty ? and I should go to Dell because it is under their warranty(Dell)... Now Dell is suggesting that you did something incorrectly. I don't know exactly what. The item needs to be repaired and it seems that both Dell and Square Trade are trying to dismiss their obligations to me and not provide the service I'm entitled to..If you could kindly intervene in this matter, it would be greatly appreciated ..** Stephen Kahn* *****@***.com

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Customer service issue
Reported by GetHuman840303
Jul 2nd, 2018 - 5 years ago
Not resolved
Seen by 77 customers so far
Similar issue to 20871 others
1 customer following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman840303 started working on this issue
Jul 2nd, 2018 12:11am

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