I returned a pair of sandals that did not fit. I was told that it came from another pla...

GetHuman-evfoster's customer service issue with Amazon from June 2018

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The issue in GetHuman-evfoster's own words
I returned a pair of sandals that did not fit. I was told that it came from another place and they would have them send me the information. I got something from that other company but it did not tell me where to send them. Then, I found on my back deck another box that I don't know how long it had been there. Those sandals were too big as well. I have never before had two pair of size tens from Merrell be too big. Also, I have never been left things on my back deck before, I didn't go out there all winter, the address had been washed away after all the snow and rain. I need to be able to return those two pairs of sandals - they were $*** each, a total of $***. I assumed that I could return them when I ordered them. There should not be a problem, but apparently there is. I can't afford to lose $***, and even if I could afford it, I shouldn't have to. There is another pair I'd like to order, but I am afraid to, in case they don't fit and I will not be able to return them. You can see what they are - they are in my cart!!!
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Customer service issue
Reported by GetHuman-evfoster
Jun 12th, 2018 - 9 mons ago
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GetHuman-evfoster started working on this issue
Jun 12th, 2018 4:54pm