I placed an order yesterday of ** month kindle unlimited membership to gift my friend...

GetHuman775329's customer service issue with Amazon from June 2018

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The issue in GetHuman775329's own words
I placed an order yesterday of ** month kindle unlimited membership to gift my friend. For payment I used amazon gift card balance which I got from amazon mturk account. Now just after placing the order I received the email that maybe some unauthorized person have tried to login to my account. I was told to change password after * hours which I did. After logging back I found out that my order was deleted. I talked with customer care executive via live chat and asked about what was the problem. She said she will check and mail me back. An hour passed and I got the mail from amazon that my order could not be shipped and my account has been locked for security reason. The mail specifically asks me to fax the receipt of the Amazon Gift Card used to place my order. As I told that I did not used gift card to place order, I have used gift card balance. How can I fax gift card balance receipt? I mailed amazon about this * times. But all the time I got the same generic email response that you have to fax receipt.**Please help me and unlock my account. My order number is ***-*******-*******.*With this mail I am attaching the email of my earnings through mturk which I used to place my order.*Been a proud mturk worker. I know you won't let me down.*Thanks.
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Customer service issue
Reported by GetHuman775329
Jun 12th, 2018 - 9 mons ago
I have an issue with Amazon too
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Seen by 3 customers so far
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Items needed
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Order number
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Billing address
GetHuman775329 started working on this issue
Jun 12th, 2018 4:10am