GetHuman-deepakba's customer service issue with Amazon from June 2018
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The issue in GetHuman-deepakba's own words
i was to trying book mobile after that one children trying to use laptop and by mistake book a order with wrong card number and details ... Hello, **There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information. **To resolve this issue, we need to verify a recent statement for your mastercard ending in **. To upload your statement to our secure document portal, log in to your account and follow the instructions. **The following information must be clearly displayed on the statement:*Name : DEEPAK BAMANIYA*Email : DEEPAKBAMANIYA*@GMAIL.COM*Address : TECH MAHINDRA LTD A-* SECTOR-***NOIDA-****** UP***** GST No :**Statement for HDFC Bank Credit Card*Statement Date:********** Card No: **** **XX XXXX **** **We will review your statement and respond within ** hours. To protect your information, we restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue. **We are sorry for any inconvenience this may have caused. **We ask that you not open new accounts because any new order that you place may be delayed. **Sincerely, **card number is writen by mistake pls active my amazon account*..............................................*name-deepak bamaniya*card last two digit number-********@***.com*mob no-**********
this is frustrating bcoz i also booked one mobile phone from my credit card hdfc bank and now unable to check status of my order after this mistake done by my younger
bcoz of future shopping and also check for my order details
i am a amazon customer from last * years so pls cancel my last req for laptop and unblock my account
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