Amazon Prime,**Please take notice. On my last order from Amazon I was sent the attache...
GetHuman764096's customer service issue with Amazon from June 2018
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Amazon Prime,**Please take notice. On my last order from Amazon I was sent the attached email regarding an automatic enrollment in Amazon Prime. I replied to that email with a declining statement indicating that I DID NOT want Prime.**Today, I received my credit card statement and noticed that you did not listen to my request and billed me for the prime membership of $**.**. I have attempted to call you a number of times and received nothing but busy signals. I attempted to use your online chat and was never connected with that service. I want a credit issued for the unwanted and unordered prime service immediately or legal action will be forth coming. I have used Amazon many times and this total lack of service will stop my use in the future. During my attempt to locate a means of contacting Amazon in this matter, I have seen numerous similar complaints from other Amazon customers treated in the same unprofessional manner.**Please respond to this email indicating that a credit has been issued and the unwanted Prime membership cancelled. Failure to do so will result in actions on my part which I do not believe Amazon will appreciate. This is not intended as a threat, but rather a response without any other recourse to poor service on Amazon's behalf.**Thank you for the expected prompt response.*John M. Bohler ******-----Original Message-----*From: jmb*** ******@***.com**To: prime ******@***.com**Cc: jmb*** ******@***.com**Sent: Tue, Apr **, **** *:** pm*Subject: Re: John Mark Bohler, Welcome to Your Amazon Prime Free Trial**Thank you, but I do not want Amazon Prime. I do not believe I clicked on anything to request it. Please cancel anything you have setup for me to obtain Prime.*John M. Bohler
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