Hi, *I have a Kindle PaperWhite. It was working perfectly until it stopped downloading...

GetHuman-mcgavin_'s customer service issue with Amazon from June 2018

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-mcgavin_'s own words
Hi, *I have a Kindle PaperWhite. It was working perfectly until it stopped downloading some Kindle books I had purchased online.**They just didn't show up like they usually did. I checked the wireless. That looked OK. **So I clicked the Store. This showed me some recommendations that looked pretty lifelike. I clicked 'More' on one of them. The wireless circle at the upper left-hand side of the screen went round and round for a few minutes. then disappeared and left me with a blank screen. **I tried "See in Store" to order a book I hand downloaded a sample of and got the message "Application Error - the selected application could not be started. Please try again." I tried again, several times. Always got the same message.**I really want to read those books I bought for my Kindle. Can you please help me?**Thank you,*Charles T McGavin Jr
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Customer service issue
Reported by GetHuman-mcgavin_
Jun 8th, 2018 - a yr ago
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GetHuman-mcgavin_ started working on this issue
Jun 8th, 2018 12:55am