There seem to be many people that are being charged for Amazon Prime when they have no...

GetHuman-bgboyne's customer service issue with Amazon from June 2018

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The issue in GetHuman-bgboyne's own words
There seem to be many people that are being charged for Amazon Prime when they have not signed up for it.*I made several gift purchases in December not realizing that it would lead to continued monthly charges .*I wrote * emails to the Prime customer service after seeing the Amazon charges on my credit card statement. I received*a refund check for the March charges. But here it is June and I am still getting monthly charges on my Master Card for Amazon Prime Membership when I NEVER signed up for it. In the previous emails and another that I sent a week ago I stated that I did not want Amazon Prime and was not using it. But have not heard anything in response to that.**I would really appreciate your looking into this and taking care of these matters in a fair way. I am sure you want your business to be one that people feel is a good trustworthy company to deal with.
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Customer service issue
Reported by GetHuman-bgboyne
Jun 7th, 2018 - a yr ago
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Seen by 6 customers so far
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GetHuman-bgboyne started working on this issue
Jun 7th, 2018 1:50am
GetHuman-bgboyne indicated the issue is not fixed yet.
Jun 7th, 2018 1:50am