GetHuman-sunglass's customer service issue with Amazon from June 2018
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The issue in GetHuman-sunglass's own words
---------- Weitergeleitete Nachricht ----------*From: maroua bediar ******@***.com**To: *****@***.com*Cc: *Bcc: *Date: Wed, * Jun **** **:**:** ******Subject: non payment.*Dear Sirs,**This is sightcare * from Germany.*As your instruction that A customer called DIRK BEVERLY ordered and*paid for a FERRARI SUNGLASSES .After many communications with him and you *our claims remained always without response.*He claimed that package was damaged we requested to send the photos,and proof*as usually if really shipment is not at good condition they had not to get it or ask post to send back.*Then after many messages to him we heard nothing.and asked them to send it back but *he did not .*My question from you.**- Where is the payment to my sunglasses?**-Why you did not respond?**-For us the customer wrote one sentence ,which was not true.In order to deny payment* What is your role ? May be he has paid to you.and you ignore to pay to us,please clarify.,* and secure the pament It was *** USD. and if your records show that you have already remitted this amount please check it again as we did not receive any payment.**- How we can contact you in such cases? **-How seller support function?on which telephone number or email we can contact you?**H.Balazadeh*Sightcare*
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