---------- Weitergeleitete Nachricht ----------*From: maroua bediar ******@***.com**To...

GetHuman-sunglass's customer service issue with Amazon from June 2018

Help with my Amazon issue
The issue in GetHuman-sunglass's own words
---------- Weitergeleitete Nachricht ----------*From: maroua bediar ******@***.com**To: *****@***.com*Cc: *Bcc: *Date: Wed, * Jun **** **:**:** ******Subject: non payment.*Dear Sirs,**This is sightcare * from Germany.*As your instruction that A customer called DIRK BEVERLY ordered and*paid for a FERRARI SUNGLASSES .After many communications with him and you *our claims remained always without response.*He claimed that package was damaged we requested to send the photos,and proof*as usually if really shipment is not at good condition they had not to get it or ask post to send back.*Then after many messages to him we heard nothing.and asked them to send it back but *he did not .*My question from you.**- Where is the payment to my sunglasses?**-Why you did not respond?**-For us the customer wrote one sentence ,which was not true.In order to deny payment* What is your role ? May be he has paid to you.and you ignore to pay to us,please clarify.,* and secure the pament It was *** USD. and if your records show that you have already remitted this amount please check it again as we did not receive any payment.**- How we can contact you in such cases? **-How seller support function?on which telephone number or email we can contact you?**H.Balazadeh*Sightcare*
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Amazon

Customer service issue
Reported by GetHuman-sunglass
Jun 5th, 2018 - 10 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 661 others
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Items needed
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Order number
Name on the account
Billing address
Timeline
GetHuman-sunglass started working on this issue
Jun 5th, 2018 10:41pm
GetHuman-sunglass indicated the issue is not fixed yet.
Jun 5th, 2018 10:43pm
GetHuman-sunglass indicated the issue is not fixed yet.
Jun 6th, 2018 7:54am
GetHuman-sunglass indicated the issue is not fixed yet.
Jun 7th, 2018 8:38pm