I ordered a Roblox women's size Medium t-shirt and the company sent me a youth size med...

GetHuman686115's customer service issue with Amazon from May 2018

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The issue in GetHuman686115's own words
I ordered a Roblox women's size Medium t-shirt and the company sent me a youth size medium. I let them know about the error and they gave me a label to return it with no shipping and handling after I had received the correct size. I received the second shirt that was supposed to be a medium women's and again it was a youth medium. I tried to get a return label for this shirt because again the company sent me the wrong size and now they are going to charge me shipping and handling and did not offer to send the correct size. The company only gave me the option to return the item for a refund. I ordered this for my * year old daughters up coming birthday and now I probably can't give her this gift.
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Amazon

Customer service issue
Reported by GetHuman686115
May 15th, 2018 - 10 mons ago
I have an issue with Amazon too
Fixed
Seen by 9 customers so far
Similar issue to 584 others
0 customers following this
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Timeline
GetHuman686115 started working on this issue
May 15th, 2018 2:13pm
GetHuman686115 indicated the issue is not fixed yet.
May 16th, 2018 11:18am
GetHuman686115 indicated the issue is not fixed yet.
May 17th, 2018 12:27pm
GetHuman686115 indicated the issue is not fixed yet.
May 17th, 2018 12:29pm