Just purchased a gift card for $*** with cash. As soon as I got home I was scratching o...

GetHuman-dipierri's customer service issue with Amazon from May 2018

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The issue in GetHuman-dipierri's own words
Just purchased a gift card for $*** with cash. As soon as I got home I was scratching off tge back and the scratch off took almost half the numbers off. I literally had the card for ** mins!*Drove right back to the store where purchased and they won't do anything because gift cards are non-refundable. *Called Amazon while still at store and spoke with a giddy youngster (Izzie I think) who could only credit my account. Not acceptable. Asked for her manager*supervisor. His name is George. Same rap from him. Credit my account. WTH?? *This was a gift for someone. I'm glad they offered something but it doesn't help my situation. I paid CASH and I really don't want credit on Amazon. Either replace the card or give me my $*** CASH back asap. It's not my fault the sucky cards are defective!!
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Customer service issue
Reported by GetHuman-dipierri
May 2nd, 2018 - a yr ago
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GetHuman-dipierri started working on this issue
May 2nd, 2018 9:42pm