Tracking ID: Q*********** - item not delivered. Refund requested twice via delivery fee...

GetHuman-josypye's Complaint issue with Amazon.com (UK) from March 2019

16 views | 15383 similar | 0 following
Help with my Amazon.com (UK) issue
GetHuman-josypye's next move: call Amazon.com (UK).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-josypye's own words
Tracking ID: Q*********** - item not delivered. Refund requested twice via delivery feedback. No item, no refund. I ordered an expensive item 'Seagate *TB Backup plus Hub' on ******. Delivery was due ******. Item not received. "Delivery by Amazon" tracking advice records that "parcel was handed to resident" at *.**pm. It was not and I have irrefutable CCTV footage covering ** minutes either side of that time to show that no delivery van parked up outside my home and no individual delivery person approached my front door to deliver anything. Also, I was in all evening waiting for the item. Something has gone seriously wrong with your tracking or delivery system. To date, I have not received even a holding reply that you are investigating to both my online queries. I would be interested to see the 'signature' of the 'resident'. Please do reply urgently. £*** is a lot of money for me to write off, especially when I can visually prove that no delivery was attempted or made.

GetHuman-josypye did not yet indicate what Amazon.com (UK) should do to make this right.

How GetHuman-josypye fixed the problem

We are waiting for GetHuman-josypye to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-josypye fixes it.
This email address isn't valid

Amazon.com (UK)

Complaint issue
Reported by GetHuman-josypye
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 15383 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman-josypye started working on this issue
Mar 28th, 2019 6:02pm
GetHuman-josypye indicated the issue is not fixed yet.
Mar 29th, 2019 6:22pm
GetHuman-josypye indicated the issue is not fixed yet.
Mar 31st, 2019 2:35pm
GetHuman-josypye indicated the issue is not fixed yet.
Apr 1st, 2019 11:41am

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians