I purchased a LETSCOM Replacement Bands for Fitness Tracker ID***PlusHR, colour black a...

GetHuman-merkelt's customer service issue with Amazon.com (UK) from March 2019

54 views | 14823 similar | 0 following
Help with my Amazon.com (UK) issue
GetHuman-merkelt's next move: try calling Amazon.com (UK) again.
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-merkelt may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-merkelt's own words
I purchased a LETSCOM Replacement Bands for Fitness Tracker ID***PlusHR, colour black as shown in the description below:** You purchased this item on ** Mar ****.*Colour: Black * View this order **The description is wrong: LETSCOM Replacement Bands for Fitness Tracker ID***PlusHR*by LETSCOM*Be the first to review this item*Price: *£*.** Delivery at no additional cost for Prime Members*Eligible for smile.amazon.co.uk donation.*Note: This item is eligible for click and collect. Details** new from £*.***Colour: Black **What I received is a pack with a blue and pink band. To send back will cost me £*.**. I am not happy with the website description of the item and that I have to pay to send back the wrong item. Can you please assist in this matter?**John Merkelt

GetHuman-merkelt did not yet indicate what Amazon.com (UK) should do to make this right.

How GetHuman-merkelt fixed the problem

We are waiting for GetHuman-merkelt to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-merkelt fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-merkelt
Mar 19th, 2019 - 2 years ago
Not resolved
Seen by 54 customers so far
Similar issue to 14823 others
0 customers following this

Timeline

GetHuman-merkelt started working on this issue
Mar 19th, 2019 7:51pm
GetHuman-merkelt shared this issue with others over email
Mar 19th, 2019 7:51pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies