I purchased a LETSCOM Replacement Bands for Fitness Tracker ID***PlusHR, colour black a...

GetHuman-merkelt's customer service issue with Amazon.com (UK) from March 2019

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The issue in GetHuman-merkelt's own words
I purchased a LETSCOM Replacement Bands for Fitness Tracker ID***PlusHR, colour black as shown in the description below:** You purchased this item on ** Mar ****.*Colour: Black * View this order **The description is wrong: LETSCOM Replacement Bands for Fitness Tracker ID***PlusHR*by LETSCOM*Be the first to review this item*Price: *£*.** Delivery at no additional cost for Prime Members*Eligible for smile.amazon.co.uk donation.*Note: This item is eligible for click and collect. Details** new from £*.***Colour: Black **What I received is a pack with a blue and pink band. To send back will cost me £*.**. I am not happy with the website description of the item and that I have to pay to send back the wrong item. Can you please assist in this matter?**John Merkelt

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Amazon.com (UK)

Customer service issue
Reported by GetHuman-merkelt
Mar 19th, 2019 - 3 years ago
Not resolved
Seen by 61 customers so far
Similar issue to 14823 others
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GetHuman-merkelt started working on this issue
Mar 19th, 2019 7:51pm
GetHuman-merkelt shared this issue with others over email
Mar 19th, 2019 7:51pm