Amazon sent me an email saying they had left a package I had ordered with Rachel, a nei...

GetHuman1958328's customer service issue with (UK) from January 2019

9577 similar
0 following
Help with my (UK) issue
First: share to improve GetHuman1958328's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1958328's next move: talk to (UK) when they open. (UK)'s call center is closed now. We will send GetHuman1958328 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1958328 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1958328's own words
Amazon sent me an email saying they had left a package I had ordered with Rachel, a neighbour at No ** Addison Avenue (see below). There is no one called Rachel at No **, and they have no package for me at that address. I have asked other neighbours. They also do not have the package. Where is my order?**Adam Raphael*** Addison Avenue*London W** *QP Tel: ***-****-****. *****-******** * *Your Orders * * * ***Delivery Tracking *Order Id: ***-*******-******* ***Hello Adam Raphael,**Your package has been delivered to your neighbour Rachel at ** **You can review or take action on your order in Your Account. **If there are other items in your order, they'll be dispatched according to the delivery estimates listed in the order details. * *Adam Raphael *** ADDISON AVENUE *LONDON, Middlesex W** *QP *United Kingdom **Delivery Information * *Sony WH-****XM* Wireless Noise Cancelling Headphones (** Hours Battery Life, Quick Charge, Gesture Control, Ambient Sound Mode), Silver ***Remember to sign up for SMS alerts. *Track your package with the Amazon App. *Returns are easy. Visit our Online Returns Centre. *We hope to see you again soon.* **This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
GetHuman1958328 did not yet indicate what (UK) should do to make this right.
I have an issue with (UK) too
How GetHuman1958328 fixed the problem
We are waiting for GetHuman1958328 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get (UK)'s attention and get better help faster. Tap below to get started.
Having (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1958328 fixes it.
This email address isn't valid (UK)

Customer service issue
Reported by GetHuman1958328
Jan 14th, 2019 - 9 mons ago
I have an issue with (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 9577 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1958328 started working on this issue
Jan 14th 9:17am