Amazon sent me an email saying they had left a package I had ordered with Rachel, a nei...

GetHuman1958328's customer service issue with Amazon.com (UK) from January 2019

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The issue in GetHuman1958328's own words
Amazon sent me an email saying they had left a package I had ordered with Rachel, a neighbour at No ** Addison Avenue (see below). There is no one called Rachel at No **, and they have no package for me at that address. I have asked other neighbours. They also do not have the package. Where is my order?**Adam Raphael*** Addison Avenue*London W** *QP Tel: ***-****-****. *****-******** * *Your Orders * * *Amazon.co.uk ***Delivery Tracking *Order Id: ***-*******-******* ***Hello Adam Raphael,**Your package has been delivered to your neighbour Rachel at ** **You can review or take action on your order in Your Account. **If there are other items in your order, they'll be dispatched according to the delivery estimates listed in the order details. * *Adam Raphael *** ADDISON AVENUE *LONDON, Middlesex W** *QP *United Kingdom **Delivery Information * *Sony WH-****XM* Wireless Noise Cancelling Headphones (** Hours Battery Life, Quick Charge, Gesture Control, Ambient Sound Mode), Silver ***Remember to sign up for SMS alerts. *Track your package with the Amazon App. *Returns are easy. Visit our Online Returns Centre. *We hope to see you again soon.*Amazon.co.uk **This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1958328
Jan 14th, 2019 - 9 mons ago
I have an issue with Amazon.com (UK) too
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GetHuman1958328 started working on this issue
Jan 14th 9:17am