Livid, my son (*****@***.com) ordered an item to be delivered to us yesterday. He got a...

GetHuman-emmacow's customer service issue with (UK) from December 2018

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The issue in GetHuman-emmacow's own words
Livid, my son (*****@***.com) ordered an item to be delivered to us yesterday. He got an email from you saying delivery had been attempted at **:****My husband and I were both at home and I was in the lounge lying on the sofa and clearly visible from the front door. No one rang the doorbell or knocked on the door. There is a note on the door asking for parcels to be left in the cupboard by the front door, but it wasn't left there although * other Amazon parcels were on the same day.**Delivery will be reattempted today but I am going out in an hour and as yet no sign of the parcel.**I am sick and tired of this happening. We order a huge amount from Amazon and I'm tired of couriers not bothering to ring the doorbell or knock (even if the lights are on in the house so we are clearly in,) dumping the parcels on the front doorstep in full view of everyone even when there is a clear note on the door to leave in the cupboard by the front door.**Appalling service and I am livid that yet again you have failed to deliver.**Sort your couriers out!!!!!
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Customer service issue
Reported by GetHuman-emmacow
Dec 17th, 2018 - 2 mons ago
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GetHuman-emmacow started working on this issue
Dec 17th, 2018 12:51pm