I actually want to commend an employee of Amazon but can't find where I can do this, so...

GetHuman1505290's customer service issue with Amazon.com (UK) from November 2018

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The issue in GetHuman1505290's own words
I actually want to commend an employee of Amazon but can't find where I can do this, so I hope this gets sent to the right place!**I ordered item * ***-*******-******* to be delivered to my daughter in Edinburgh for birthday present (we are in London). The delivery driver, Brian (don't know last name) attempted delivery but the door buzzer on the flats wasn't working so my daughter didn't hear it.**Brian called me, and to cut a long story short he went out of his way to come back at the end of his shift to try again, letting us know he was on his way so my daughter could look out for him.**The tracking number of this order is Q***********.**It would have been much easier for Brian to just leave it until the next day, but he went out of his way to help that night.**Please pass on our thanks! My husband works in retail, and we know how nice it is to receive praise instead of complaints!!**Kind regards**Sally Atkins

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Amazon.com (UK)

Customer service issue
Reported by GetHuman1505290
Nov 6th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3816 others
0 customers following this

Timeline

GetHuman1505290 started working on this issue
Nov 6th, 2018 11:28am

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