Hi,*I had ordered a Samsung Galaxy S* plus Protective cover on *rd December **** but I...

GetHuman1918977's customer service issue with Amazon.com (Germany) from January 2019

1 view
965 similar
0 following
Help with my Amazon.com (Germany) issue
First: share to improve GetHuman1918977's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1918977's next move: call Amazon.com (Germany).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (Germany). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1918977 may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman1918977's own words
Hi,*I had ordered a Samsung Galaxy S* plus Protective cover on *rd December **** but I received a wrong item, so I had raised a replace request and I got the correct item. Also, I delivered the wrong item received in the nearest DHL pickup point. The Shipment number for that is *************. As per the DHL tracking, the shipment has been delivered back to Amazon. But in my orders section in Amazon, it is still not reflecting for me and I recently got a reminder mail from Amazon to return the item otherwise I will be charged for the item.**So I want to raise a complain to fix this issue. Looking forward for your support on this matter.**Thanks *Jerome
GetHuman1918977 did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman1918977 fixed the problem
We are waiting for GetHuman1918977 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (Germany)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (Germany) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon.com (Germany) email you?
This email address isn't valid
Follow this issue
See how GetHuman1918977 fixes it.
This email address isn't valid

Amazon.com (Germany)

Customer service issue
Reported by GetHuman1918977
Jan 7th, 2019 - a mon ago
I have an issue with Amazon.com (Germany) too
Not resolved
Seen by 1 customer so far
Similar issue to 965 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1918977 started working on this issue
Jan 7th 11:35pm