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The issue in GetHuman-regy's own words
Hi! We just had our fridge delivered. My wife has taken the day off especially. When the delivery men came, they said they could not take away the old fridge as it was too big. They made no effort to help my wife with this. She does not speak german so was unable to do anything about this. I am distressed as my wife now has old fridge in kitchen and new in hallway and unable to move either. She will attempt to take doors off herself but we need the fridge moved today as we go on vacation tomorrow. The order number is: Bosch KGV**VL**
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