My husband bought me a Boccia titanium watch for my birthday last August. He ordered it...

GetHuman5051238's Refund an Order issue with Amazon UK from July 2020

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The issue in GetHuman5051238's own words
My husband bought me a Boccia titanium watch for my birthday last August. He ordered it in the first half of August. I wore it regularly but in December it started to loose time. I had the battery checked in January and it appeared to be low. So I had a new battery put into the watch but it still kept losing time. I could not do anything about it during the period of lock down so I took it to the watch repair shop again today (**th July). They tested the battery but it is fine so it must be the watch which is still loosing time. Very annoying since this was a present and it cost almost £***. It will cost me between £** and £*** Ito have the watch serviced which I am unwilling to pay. Surely it must still be under warranty as it is less than a year old. I will need a refund for this watch, please, as this is totally unacceptable. Thank you. My husband cannot remember if he bought it with our home email address which is *****@***.com or from his work email which is *****@***.com. You can check in your records how he bought it.

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Amazon UK

Refund an Order issue
Reported by GetHuman5051238
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 7413 others
0 customers following this

Timeline

GetHuman5051238 started working on this issue
Jul 10th 3:34pm

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