I live in France at the moment. My bank account is in he UK where I am a citizen. My...
GetHuman-wotbfest's customer service issue with Amazon UK from July 2019
Help with my Amazon UK issue
The issue in GetHuman-wotbfest's own words
I live in France at the moment. My bank account is in he UK where I am a citizen. My mobile number is in France. For two step Amazon authentification I can use my French mobile number (no problem) and want to us Google authenticator. But I am always asked for second tel number as if I have not entered the OT code from Google. My daughter is currently unreachable as travelling abroad so I really do not have another safe phone to get the second code. What do I do?
GetHuman-wotbfest did not yet indicate what Amazon UK should do to make this right.
I have an issue with Amazon UK too
How GetHuman-wotbfest fixed the problem
I could not get the Amazon two step authentification to accept the app. Finally I texted my sister in Italy and gave her number to Amazon and got the second authenticator that way. I wonder if the problem was that Amazon wanted to be sure I had a UK presence (like my bank) although living in France. My sister's phone number is UK. I just wish such restrictions were spelled out. After all hundreds of thousands of people are now didgital nomads.
Please help with my Amazon UK issue
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