Hi. I returned a box of Oka-B shoes, size **. They were in a box with other shoes fro...

Hi. I returned a box of Oka-B shoes, size **. They were in a box with other shoes from the same order. I put the return authorization slip for the Oka-Bs inside the box, as well as the authorization slip for the * other shoes, plus the USPS mailing label for the Oka Bs (which was USPS ****** **** **** **** **) because the original mailer was too badly torn to send back with the shoes in it. Everything was mailed from the Post Office on Nov. *th**Oka-B Women's Georgia Matte Finish Ballet Flats (** B(M) US, Slate) order * ***-*******-*********I have received the refund for the other shoes in the box from the same order, plus a refund from separate package of Oka-B shoes, same style, size *, order * ***********-******* which picked up separately by UPS. **So the only outstanding refund is for the Oka-B ballet flats, size **, $**.*****Please could you look into the issue? Thanks so much.**Julia Kendall