Hey I got my order I June. But it was a oil in the package so it defect all the other i...

GetHuman-melina_n's Refund a Charge issue with Amazon Germany from June 2020

Help with my Amazon Germany issue
The issue in GetHuman-melina_n's own words
Hey I got my order I June. But it was a oil in the package so it defect all the other inside the package. I called the post terminal but the said that they can’t help me. Because the order couldn’t track. The told me to get contact with you. I have tried to call amazon but I don’t get any answers. So please can you contact me or write email. All the things are destroyed because of the oil. And in order it said that I will get a present which was the oil, but they have taken money for that to. I have payed *** kr and I am not glad over this that happened. What can you do for me? Have a good day regards Melina

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Amazon Germany

Refund a Charge issue
Reported by GetHuman-melina_n
Jun 21st, 2020 - 8 months ago
Fixed
Seen by 3 customers so far
Similar issue to 946 others
0 customers following this
Items needed
Name on account
Billing address
Phone number
Email address
Order number

Timeline

GetHuman-melina_n started working on this issue
Jun 21st, 2020 8:25pm
GetHuman-melina_n confirmed the issue is fixed. Hooray!
Jun 22nd, 2020 10:20am

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