Hey I got my order I June. But it was a oil in the package so it defect all the other i...

GetHuman-melina_n's Refund a Charge issue with Amazon Germany from June 2020

Help with my Amazon Germany issue
The issue in GetHuman-melina_n's own words
Hey I got my order I June. But it was a oil in the package so it defect all the other inside the package. I called the post terminal but the said that they can’t help me. Because the order couldn’t track. The told me to get contact with you. I have tried to call amazon but I don’t get any answers. So please can you contact me or write email. All the things are destroyed because of the oil. And in order it said that I will get a present which was the oil, but they have taken money for that to. I have payed *** kr and I am not glad over this that happened. What can you do for me? Have a good day regards Melina

GetHuman-melina_n did not yet indicate what Amazon Germany should do to make this right.

How GetHuman-melina_n fixed the problem

We are waiting for GetHuman-melina_n to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon Germany's attention and get better help faster. Tap below to get started.
Having Amazon Germany issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon Germany

Refund a Charge issue
Reported by GetHuman-melina_n
Jun 21st, 2020 - 8 months ago
Seen by 3 customers so far
Similar issue to 946 others
0 customers following this
Items needed
Name on account
Billing address
Phone number
Email address
Order number


GetHuman-melina_n started working on this issue
Jun 21st, 2020 8:25pm
GetHuman-melina_n confirmed the issue is fixed. Hooray!
Jun 22nd, 2020 10:20am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies