My Itinerary has ***.** dollar "Carrier Useage Charge ", this was not on my estimated c...

GetHuman-airjddra's customer service issue with Allegiant from May 2019

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Name on booking, 6 Character booking reference, Email address used for booking, and Date of birth for passenger
The issue in GetHuman-airjddra's own words
My Itinerary has ***.** dollar "Carrier Useage Charge ", this was not on my estimated charges until it was charged to my card. Why am I paying this for making my reservation on the internet. This was never explained to me , or I would have went to the airport and bought my tickets. I just spoke to one of your representatives and I'm still not happy, this will be the last time I fly Allegiant. There are three people in my party and it is a round trip ... I am retired and on a fixed income and can not afford the added expenses for booking my own flight , instead of going to the actual airport counter. If I had been given a choice , I would have went to the airport.Obviously , it saves you money to not have to provide a person to make a reservation if you make it on line so why are you charging me more ?

GetHuman-airjddra did not yet indicate what Allegiant should do to make this right.

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Allegiant

Customer service issue
Reported by GetHuman-airjddra
May 18th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 6013 others
0 customers following this

Timeline

GetHuman-airjddra started working on this issue
May 18th, 2019 10:42pm
GetHuman-airjddra indicated the issue is not fixed yet.
May 21st, 2019 11:09am
GetHuman-airjddra indicated the issue is not fixed yet.
May 24th, 2019 1:21pm

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