I purchased a round trip ticket: GSO-SFB ****-**** with the goal of seeing my mother, w...

GetHuman1035383's customer service issue with Allegiant from August 2018

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The issue in GetHuman1035383's own words
I purchased a round trip ticket: GSO-SFB ****-**** with the goal of seeing my mother, who is sick. Unfortunately, she passed away yesterday and I need to stay in order to settle her estate, etc. Thus, I won't be using my return ticket (I need to drive one of her vehicles back to NC). Would it be possible to change that return leg to a one-way ticket for my wife from GSO to SFB. That would be extremely helpful.
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Allegiant

Customer service issue
Reported by GetHuman1035383
Aug 25th, 2018 - 3 mons ago
I have an issue with Allegiant too
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Seen by 6 customers so far
Similar issue to 1876 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger
Timeline
GetHuman1035383 started working on this issue
Aug 25th 3:48pm