i did buy an extra luggage online but i did not receive any confirmation. my reference...

GetHuman-pa_ciok's customer service issue with Alitalia from June 2018

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The issue in GetHuman-pa_ciok's own words
i did buy an extra luggage online but i did not receive any confirmation. my reference code is NF**UE.**I paid ** euro , ** euro each way.*I will departure on the **.**.** from London Heathrow to Catania with * stop and i will fly back on the **.**.** fom Catania to London Heathrow with * stop.**Could you please confirm me that the process went well and that i will have an extra luggage please?
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Alitalia

Customer service issue
Reported by GetHuman-pa_ciok
Jun 18th, 2018 - a yr ago
I have an issue with Alitalia too
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Seen by 8 customers so far
Similar issue to 36 others
1 customer following this
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Timeline
GetHuman-pa_ciok started working on this issue
Jun 18th, 2018 11:00am