I bought two tickets from Athens to Rome (one way) on Alitalia flight AZ*** on ** Octob...

GetHuman792631's customer service issue with Alitalia from June 2018

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The issue in GetHuman792631's own words
I bought two tickets from Athens to Rome (one way) on Alitalia flight AZ*** on ** October **** under the names of Patrick Kuek Swee Yew and Ng Nguk Yong. The booking confirmation email was missing and would like Alitalia to re-sent me the email to enable me to buy add-on and do online check in. Thank you, Patrick
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Alitalia

Customer service issue
Reported by GetHuman792631
Jun 17th, 2018 - a yr ago
I have an issue with Alitalia too
Fixed
Seen by 8 customers so far
Similar issue to 35 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman792631 started working on this issue
Jun 17th, 2018 6:34am
GetHuman792631 indicated the issue is not fixed yet.
Jun 17th, 2018 8:51am
GetHuman792631 indicated the issue is not fixed yet.
Jun 17th, 2018 8:52am