Hey I was placing an order this past Saturday morning and when I entered my payment inf...

GetHuman-llorrain's customer service issue with Aliexpress Service from November 2018

8179 similar
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-llorrain's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-llorrain's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-llorrain will want to follow the link below to head to their help center. We will check on GetHuman-llorrain later to make sure it's all set or try to help escalate.
The issue in GetHuman-llorrain's own words
Hey I was placing an order this past Saturday morning and when I entered my payment information, the page refreshed itsself. So when that happened, the money subtracted from my account. I contacted the seller, at the listed link below, and they told me they have not revcieved any order from me. So I decided to wait until the payment of $**.** to finish pending and post to my account which it has done that. I can provide you guys with pictures of the posted transaction in my account, I can send you screen shots of the sellers message to me. Basically the refreshing of the page cause them to charge my account with no order. I have no tracking information, nor do I have emails about the order confirmation. I’m just really seeking help because I have paid the money with nothing in return.
GetHuman-llorrain did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-llorrain fixed the problem
We are waiting for GetHuman-llorrain to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-llorrain fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-llorrain
Nov 27th, 2018 - 9 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 2 customers so far
Similar issue to 8179 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman-llorrain started working on this issue
Nov 27th, 2018 12:14pm