Hey I was placing an order this past Saturday morning and when I entered my payment inf...

GetHuman-llorrain's customer service issue with Aliexpress Service from November 2018

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The issue in GetHuman-llorrain's own words

Hey I was placing an order this past Saturday morning and when I entered my payment information, the page refreshed itsself. So when that happened, the money subtracted from my account. I contacted the seller, at the listed link below, and they told me they have not revcieved any order from me. So I decided to wait until the payment of $**.** to finish pending and post to my account which it has done that. I can provide you guys with pictures of the posted transaction in my account, I can send you screen shots of the sellers message to me. Basically the refreshing of the page cause them to charge my account with no order. I have no tracking information, nor do I have emails about the order confirmation. I’m just really seeking help because I have paid the money with nothing in return.

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Aliexpress Service

Customer service issue

Reported by GetHuman-llorrain

Nov 27th, 2018 - 9 mons ago

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GetHuman-llorrain started working on this issue

Nov 27th, 2018 12:14pm