I am sick of having to open a dispute from the poor vendor when Aliexpress is cheating...

GetHuman-audreygw's customer service issue with Aliexpress Service from November 2018

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The issue in GetHuman-audreygw's own words
I am sick of having to open a dispute from the poor vendor when Aliexpress is cheating me AND them by charging a sales tax ONLY since Oct *, ****. The vendor shows me he does not take the funds and then I am told that Aliexpress denies me as it is a "customs" tax and my fault. Also in a chat with their agent, they TOLD me to open a claim but there is nothing for my issue and no one seems to read the NOTES because they respond stupidly only to the fake drop downs I must use. Lying and cheating me of *% on every single sale starting ONLY since Oct. *It is ILLEGAL to charge sales tax from a foreign country to my state- I know they don't file a tax return, HA, and my complaints all get responded to "all customs tax are your responsibility". My sales are under $* and customs only begins at $**-This is a new issue and they are cheating me!

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Aliexpress Service

Customer service issue
Reported by GetHuman-audreygw
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 8171 others
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GetHuman-audreygw started working on this issue
Nov 27th, 2018 7:41am

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