My accounts are locking me out and saying that I have no orders when I just ordered abo...

GetHuman-srohan's customer service issue with Aliexpress Service from September 2018

3 views | 3734 similar | 0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-srohan's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-srohan got the right customer help using our suggestion.
The issue in GetHuman-srohan's own words
My accounts are locking me out and saying that I have no orders when I just ordered about $*** worth of products!!!! I need to see if I am getting my money back or where my packages are. They were suppose to come two weeks ago and still nothing from several different sellers. Please contact me! This is a major issue that needs to be settled or I will get my lawyer involved. My email is *****@***.com *I do have another email that is signed on this account, but I do not have access to that email since it has been hacked so if there is any way you can give me the password to that account to make sure I didn’t order them on that account and get this problem solved. Please let me know as soon as possible! *(***) ******* *My name is Shannon Rohan if you can look up my name and see what I ordered. I am missing a dji drone set with batteries and controller, extra batteries, a case for it, and a cardigan jacket sweater

GetHuman-srohan did not yet indicate what Aliexpress Service should do to make this right.

I have an issue with Aliexpress Service too
How GetHuman-srohan fixed the problem

We are waiting for GetHuman-srohan to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Aliexpress have sent me details that they say I ordered. I have never used Aliexp...Temporary Lock-out from my Aliexpress accountI just want * contact with AliExpress for my future order .. that is it trust wor...On the AliExpress app it says my order has arrived but I have not received the or...Aliexpress will not allow me to sign-in to my account. The say that they have tem...I ordered hair, Aliexpress took the money out of my account and then decided that...I don’t have an aliexpress account but was charged for an order I didn’t place*Th...I had to reset my p***word on my AliExpress account, and it locked me out. I keep...I received * emails from aliexpress saying that the order was canceled because pa...I ordered the wrong hair on aliexpress and I just need my refund. My order number is...
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-srohan fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-srohan
Sep 5th, 2018 - 5 years ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 3 customers so far
Similar issue to 3734 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-srohan started working on this issue
Sep 5th, 2018 2:11am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies